2022 Abandon Rate Consumers Fashion 
Playvox
APRIL 14, 2022
In fact, PwC research revealed that 82% of consumers want more human interaction in the future. Related Article: Is Your Organization Ready for the Top Contact Center Trends of 2022? The performance of workforce planning can be measured by: Service levels Abandon rates Occupancy rates Utilization Forecast accuracy.
SurveySensum
JULY 20, 2023
Customers were switching to other fashion brands due to limited stock availability. According to a report by the Baymard Institute on ‘ Cart Abandonment Stats 2023 ’, it was found that the average cart abandonment rate is 69.9%. Analyzing this feedback using powerful text analytics , they discovered important insights.
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