Remove 01 23 building-high-performing-cx-teams
article thumbnail

CX Imperatives with Wendi Sturgis

Kustomer

Wendi has years of experience in CX and in leadership positions and she shares some of the secrets for how to make your company stand out. How can a company really win if the C-Suite isn’t on board with the CX team? Gaining the favor of members in the C-Suite is key to building a strong, customer-minded culture.

Culture 98
article thumbnail

Delivering impactful virtual events in the ‘new normal’

Qualtrics

So as we’re looking at future events we’re able to look at that data and ask ourselves questions like how did those breakout sessions perform?” We need to be thoughtful about how we do it… we're trying to think through what's the right cadence to be building an experience to engage our customers and our partners.”. Access Now.

Course 26