Remove 2020 Remove Innovation Remove Lifetime Customer Remove Magazine
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

article thumbnail

The Rise of the Customer Insight Business

CSM Magazine

trillion in 2020 — making up an astonishing compound annual growth rate between 27% and 40%. At Vision Critical we help over 600 global brands to turn their customers into the most powerful innovators, product designers, marketers and influential buyers. This is a costly mistake.