2020, Automotive, Customer Centricity and Customer Insights

How Cadillac drives customer centricity in the luxury market

Alida

DECEMBER 4, 2017

At the core of our strategy is a commitment to put our customers in the driver’s seat. We recognize that the best way forward is to be truly customer centric. This focus on putting customers at the center of our business benefits us in several important, strategic ways: 1. Focusing on customer experience.

Customer Centricity

Customer Centricity Marketing Automotive Innovation

Customer intent is a treasure trove of actionable data hiding in plain sight

Think Customers

JULY 29, 2022

Businesses are eager to unlock insights that can help them adapt to change and reengage customers. According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020.

Data

Data Apparel Automotive Tourism

Customer Experience Update

How Cadillac drives customer centricity in the luxury market

Customer intent is a treasure trove of actionable data hiding in plain sight

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