A third of consumers would rather clean a toilet than talk to customer service
Maru/HUB
FEBRUARY 2, 2018
An interesting study conducted by Aspect in 2017 revealed that amongst the 1,000 American consumers surveyed, nearly a third would rather clean a toilet than talk to customer service. From the study, 52% of consumers said that they would pay more for “good” customer service while 66% will pay more for “great” customer service.
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