How to Impress Your Customers with Jon Picoult
Kustomer
JANUARY 20, 2022
It was totally self-supported and I wanted to get a radio show and they basically said, well, if you want anything other than the graveyard shift, you need to sell ads and bring money in. Namely, customer satisfaction is key. It is a provocative statement, but I truly do believe it, and actually, the research supports it.
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