Retently

SEPTEMBER 17, 2018

Apple’s continual focus on improving its Net Promoter Score has produced significant results for the company. In 2007, its NPS was a respectable 58. As of 2016, the company had an NPS of 72 – one of the highest in the technology industry – following a decrease in 2018 to a score of 63.

NPS 117

NPS Net Promoter Score Loyalty Omni-Channel 117

Beyond Philosophy

NOVEMBER 10, 2014

In the United Kingdom, the NCSI portfolio earned a return of 59 percent from April 2007 to June 2011, and the FTSE 100 had a negative return of 6 percent.” A Global Shipping company increased its Net Promoter Score (NPS) by 40% points over 30 months. By comparison, the S&P 500 returned only $93, a 7-percent loss.

Net Promoter Score 164

Net Promoter Score ROI Customer Experience Insurance 164

Daniel Group

SEPTEMBER 23, 2021

I think you guys started in 2007. At the time, there were a lot of survey mechanisms out there, but we were introduced, of course, to Lynn, to you and your team, the Daniel Group, and the the evolution of the net promoter score at the time and the science behind it, was starting to take off. Quite a lot. We can love it.

Net Promoter Score 98

Net Promoter Score Social Media Feedback Groups 98

Michel Falcon Experience

OCTOBER 10, 2014

. It was in 2007 that I set a goal to become a customer experience consultant and keynote speaker. The Vancouver-based franchisor is a case study for the Net Promoter Score , company culture and their employee development. How are you onboarding your newest employees? “It’s all about the people.”

Customer Experience 143

Customer Experience Net Promoter Score Customer Centricity Effort Score 143

Customer Guru

JANUARY 3, 2018

With over 18 years of entrepreneurial experience, Mr. Rohit is actively involved in several core areas of Cloudnine including strategy, digital revolution, public relations, employee engagement, and development of new business models for the company. The metric Net Promoter Score triggers and manages a lot of functions for us.

Customer Centricity 95

Customer Centricity Healthcare Hospitality Management 95

Qualtrics

JUNE 27, 2019

X-­data comes from things like customer feedback, Net Promoter Score, product reviews, brand preference, and employee engagement. 7] ‘Challenges to the Insight Industry’ GRIT Report from Greenbook Research Industry Trends Report 2007 Pg 76. [8] Book a Demo. [1] 1] [link]. [2] 2] [link]. [3] 3] [link]. [4]

Net Promoter Score 46

Net Promoter Score Survey Study Retail 46

Michel Falcon Experience

MARCH 12, 2019

The expectations of our employees and our customers must be managed to build a people first culture. In 2007, I was a young professional trying to really understand what I wanted to build my career off of; what was going to be my niche or my nitch? Thank you very much.

Culture 12

Culture Employee Engagement Company Engagement 12