Add conversational AI to any contact center with Amazon Lex and the Amazon Chime SDK
AWS Machine Learning
JULY 29, 2022
In this demo, we use an Asterisk server (a free contact center framework) deployed on an Amazon EC2 server to emulate a contact center connected to the PSTN through an Amazon Chime Voice Connector. As part of this demo, a phone number is acquired via the Amazon Chime SDK and associated with the Asterisk PBX.
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