5 Top Customer Service Articles For the Week of August 29, 2016
ShepHyken
AUGUST 29, 2016
My Comment: This interesting article is actually a case study of a successful company and how they connect (and do much more) with their customers. The Definition of Good Customer Service by Jacob Firuta. Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author.
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