15 Best NPS Tools & Software in 2024 [Free Version, Features & More]
SurveySensum
NOVEMBER 23, 2023
With an index ranging from -100 to 100, NPS clearly gauges the loyalty or the enthusiasm of a customer to recommend your brand to their near and dear ones. The reason is… Net Promoter Score is not a metric that just measures customer loyalty and satisfaction, it actually gauges the overall emotion of the customer towards your brand.
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