8 ways to improve customer experience in insurance industry
BirdEye
OCTOBER 11, 2023
Customers now expect insurance companies to offer a better customer experience , tailored advice, shorter wait times, efficient internet-based solutions, and more. According to Emplifi , 42% of customers said a seamless omnichannel communication experience is their top priority. And make it a no-brainer step to obtain quotes promptly.
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