Remove webinars talkdesk-integration-with-salesforce
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Surveypal and Talkdesk Discuss Customer Service Best Practices

Talkdesk

At Talkdesk, our mission is to revolutionize the customer experience. To that end, we host a Customer Spotlight webinar series to explore advances in this field. Shamia began the webinar by tracing the evolution of customer service up to its current state, in which customers demand effortless service in real-time.

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6 Characteristics Your Contact Center Should Have in 2018

Talkdesk

Modern platforms like Talkdesk are designed from the ground up to give you one singular, global contact center that allows you to simplify routing and save money by not having to replicate your infrastructure in each individual contact center location. #5: When customers call your contact center, their issues are likely urgent or complex.

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6 Characteristics Your Contact Center Should Have in 2018

Talkdesk

Modern platforms like Talkdesk are designed from the ground up to give you one singular, global contact center that allows you to simplify routing and save money by not having to replicate your infrastructure in each individual contact center location. #5: When customers call your contact center, their issues are likely urgent or complex.