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New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

When effectively executed, it can boost sales, increase profits, and lead to significant business growth. However, executing new outbound lead generation programs can be challenging, here are the top 15 challenges related to executing new outbound lead generation programs in call centers and how to tackle them.

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10 Highly Essential Tools For Your Customer Support Department

SurveySparrow

But without the right tools, it’s impossible to achieve our customer retention targets.” There are different functions handled by the customer support department, from solving technical problems to documenting everything and giving product feedback. I gave them all the time in the world to set up the customer support department.

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