Customer Experience Professionals: Why We Do What We Do
ijgolding
NOVEMBER 17, 2016
With the help of our good friend and CX colleague, Bruce Temkin , here are three questions he posed to us to which we responded below. More specifically though, about 18 months ago I implemented a VoC survey for an IT Helpdesk that ended up saving all their jobs. What are among your most proud CX accomplishments?
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