Remove chatbot-starters-guide-a-comprehensive-guide-to-chatbots
article thumbnail

Zendesk Pros & Cons: Is Zendesk Really Worth It? We Did the Research.

Kustomer

This guide provides a comprehensive breakdown of Zendesk’s features, pricing model, third-party integrations, and more. Messaging and Live Chat Zendesk, as help desk software, understands the need for instant communication and offers a comprehensive messaging and live chat feature. Want to fast forward?

article thumbnail

The 10 Best Enterprise Help Desk Software: 2024 SaaS Buyer’s Guide

Kustomer

And that’s exactly what we did in this guide. These tools are equipped to handle high volumes of tickets across multiple channels and often feature advanced functionalities such as AI-driven ticket routing, and comprehensive reporting, and offer multiple integrations with other enterprise-level systems.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Best Zendesk Alternatives Heading Into 2024

Kustomer

Zendesk’s resources and willingness to prioritize customer relationships has come under fire since it was acquired for $10B in a private equity deal. In this guide, we’ll break down the many reasons why customers are switching away from Zendesk. So why look for an alternative to Zendesk?

article thumbnail

Zoho Desk Alternatives: Top 10 Help Desk Software for Customer Service

SurveySparrow

Chatbots : Deploy conversational chatbots for each team, department, or product. . One of the top-rated alternatives to Zoho Desk on G2, Zendesk is a comprehensive customer service platform. Zoho Desk is a popular customer service software, but it’s not the only one out there! These alternatives are: . SurveySparrow.

article thumbnail

15 Best NPS Tools to Watch Out in 2022

SurveySensum

15 Best NPS Tools to look for in 2022. Introduction. What is an NPS tool? How to choose the right NPS tool? 15 Best NPS tools of 2022. SurveySensum. Nice Satmetrix. GetFeedback. Promoter.io. CustomerGauge. SurveySparrow. Conclusion. Introduction. What is an NPS tool? to help you make the most of your NPS survey. . How to choose the right NPS tool?

NPS 52