Beyond Philosophy

NOVEMBER 19, 2022

Claire Hillman, a loyal listener, a subscriber to our NL, Why Customers Buy , and viewer of our podcast on our new YouTube Channel is in a pickle and needs our help. Customer Experience Information & Resources. She asks, Should I move to where my customers are or move them to where I want to be? Do you have a business pickle?

Self Service 60

Self Service Airlines Consulting Customer Centricity 60

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: Every Guard or Reserves unit is different, but my weekend Reserve duty tends not to interfere with my Qualtrics work. NL: When it comes up, I try to let my co-workers know the type of work I do in the Reserves.

Management 26

Management Connections Consulting Analytics 26

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: The best advice I was given was that I needed to focus on my civilian career goals and make hard decisions accordingly. NL: The responsibility to translate military experience into relevancy for a role is entirely on the veteran.

Tips 30

Tips Leadership Consulting Connections 30

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: Even in the military, “fire and forget” orders yield lackluster results. NL: The primary skill I brought from the military is working in fast-paced environments during high stakes scenarios. I served active duty in the U.S.

Leadership 4

Leadership Management Tips Culture 4