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Customer service week 2013

Very Best Service

Only a few days to go so if you have not planned ahead here are a few ideas of things you could do. Surely this week is an opportunity to communicate to your employees and customers and ask then to join in a celebration of customer service.

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Customer Experience Keynote Speaker: Customer Service vs Customer Experience

Michel Falcon Experience

What’s an alternative plan? We discuss customer experience, pain points, and customer centric culture with the goal of developing quarterly operational improvement plans. So every three months now they don’t have to be grand or expensive improvement plans. Before the iPod was invented, who owned an MP?