SurveySparrow

AUGUST 13, 2021

That’s why in this blog, we will focus on agile tools for project planning and management. Choosing the one that meets your team’s needs and can fit your allocated budget is tricky. That’s why we will list out the 12 best agile tools for project management along with their features and pricing. monday.com. Zoho Sprints.

Tools 52

Tools Management Report Software 52

Help Scout

FEBRUARY 19, 2019

For context, this diagram shows the functionality we wanted to keep from the original (in blue) and the new things we wanted to add for the initial release. Not surprisingly, Beacon quickly got pretty complicated given the amount of new stuff we were trying to put in! We had our work cut out! Concept, test, repeat.

Video 40

Video User Experience Feedback System 40

SurveySparrow

NOVEMBER 25, 2022

Ensuring quality customer service, however, is no easy feat, especially when there’s an endless pile of customer requests! Your team hasn’t cleared one request properly, and another 5 pop up, making focusing on one nearly impossible. To counter that and improve overall customer service, a ticketing tool or system is what you need. Spiceworks.

Tools 52

Tools CRM Software Customer Journeys 52

Kustomer

FEBRUARY 19, 2024

It’s an all-in-one customer support solution that streamlines the process of managing customer queries and issues across various channels, including email, chat, phone, social media, and websites. It does this by providing an integrated environment where support teams can efficiently handle customer inquiries, problems, and service requests.

Self Service 52

Self Service Software Knowledge Base Social Media 52