mamas-manners-chip-bell 
Customer Bliss
MAY 15, 2018
, today’s guest post is from Chip R. Bell , the best selling author of the 9 1/2 Principles of Innovative Service , and many other customer service oriented books. Chip is also a customer service keynote speaker who educates organizations on how to create a customer-centric culture. Others Deserve Your Best.
Customer Bliss
AUGUST 8, 2019
The Power of Moments by Chip and Dan Heath. In The Power of Moments , Chip and Dan Heath ask you to think about the positive moments and experiences you’ve had in your life. Chip and Dan share anecdotes and research that help us piece together ways we can create delightful but meaningful experiences that elevate customers.
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