As traditional companies develop software, they should ‘Shift Left’ to compete
West Monroe
MARCH 30, 2023
Often, that means building tech into operations, whether it’s developing an app to file claims, a chat bot to manage service outages, a patient portal to host telehealth appointments, or a simple e-commerce capability. If every company is soon to be a software company, how should that change their mindset and key processes?
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