Customer Bliss

FEBRUARY 5, 2015

I was honored to be a part of this ebook, The 2015 Customer Experience Outlook – A Collection of Ideas for the Year Ahead brought to you by Kerry Bodine & Doberman. It’s is a collection of ideas from customer experience authors, designers, and industry leaders.

Chief Customer Officer 100

Chief Customer Officer Customer Experience eBook Survey 100

West Monroe

NOVEMBER 28, 2022

Episode 6: What does it mean to put the customer first? Listen to " What Does It Mean to Put the Customer First?" Happy customers are the lifeblood of an organization–but understanding what they need takes a daily commitment. You've spent most of your career helping companies create customer experiences to grow their businesses.

Customer Centricity 52

Customer Centricity Technology Call Center System 52

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

AWS Machine Learning

APRIL 18, 2023

With access to massive amounts of data, LLMs have the potential to revolutionize the way we interact with language. In particular, we show how you can fine-tune the GPT-J 6B language model for financial text generation using both the JumpStart SDK and Amazon SageMaker Studio UI on a publicly available dataset of SEC filings.

Financial 66

Financial Training Report Analysis 66

AWS Machine Learning

APRIL 18, 2023

With access to massive amounts of data, LLMs have the potential to revolutionize the way we interact with language. In particular, we show how you can fine-tune the GPT-J 6B language model for financial text generation using both the JumpStart SDK and Amazon SageMaker Studio UI on a publicly available dataset of SEC filings.

Financial 52

Financial Data Training Report 52