NobelBiz

AUGUST 18, 2020

You need to] find a way for people to be who they are at their core, even if the medium changes completely. – Sam Falleta on The Virtual Call Center – It’s all about attitude and it ties in with what I said about emotional intelligence earlier. Make Work Fun with Gamification Call centers aren’t fun environments, usually.

Call Center 52

Call Center Management Gamification How To 52

NobelBiz

FEBRUARY 22, 2023

The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Most Contact Center Management, ticketing, and flow routing systems are now accessible in the cloud, and some are only available there.

Engagement 52

Engagement Contact Center Gamification Net Promoter Score 52

NobelBiz

FEBRUARY 22, 2023

The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Most Contact Center Management, ticketing, and flow routing systems are now accessible in the cloud, and some are only available there.

Engagement 52

Engagement Contact Center Gamification Net Promoter Score 52