5 Top Customer Service Articles of the Week 10-11-2021
ShepHyken
OCTOBER 11, 2021
and solving the problem on the first call (known as first call resolution). TechRepublic) A Zendesk report found a series of commonalities among companies it calls CX champions. Are Hotel Loyalty and Rewards Programs Enough to Keep Customers Loyal to the Brand? by Max Starkov.
73 
Let's personalize your content