Experience Investigators by 360Connext

MAY 19, 2020

Offer ways for learners to provide feedback along the way, both about their learning and their experience as an employee. A tutorial, gamification, or a buddy system to help get everyone comfortable can go a long way to help! It’s not enough to say you allow for two seminars a year. Click To Tweet. Encourage lifelong learning.

Connections 143

Connections Gamification Employee Experience Touchpoint 143

CSM Magazine

AUGUST 4, 2023

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. These events could include seminars, workshops, and local meetups, where attendees have the chance to network with peers and industry experts.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

ProProfs Chat

SEPTEMBER 17, 2021

Benefit surveys are a great way to collect feedback from your employees. Take Action on Employee Feedback. But are you taking timely action on the feedback? When employees see that their voice is being heard and their feedback is being implemented, they feel more inclined to share their opinion in the future.

Employee Experience 52

Employee Experience Gamification e-support Survey 52

ChurnZero

JULY 12, 2019

When I give talks or hold seminars, I often ask people to connect a specific need to an application. Two important components in gamification are surprise and delight. Provide Feedback and Reward Users. Reinforce positive behavior and provide feedback. The answers are normally quite homogenous in B2C (e.g.

Customer Success 75

Customer Success Customer Experience How To Roadmap 75

BirdEye

MARCH 29, 2024

When businesses are transparent, engage with their customers online, and repost their stories, it shows that they truly listen to feedback and customer experiences. When you add gamification to it, you have one of the best Instagram story ideas – Polls. Take a look at how Ikea uses user-generated content in their stories.

Social Media 108

Social Media Video Guidelines Feedback 108