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Remote Work: The Art of Keeping your Agents Engaged and Performing

NobelBiz

The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Consider the Net Promoter Score. You may also add gamification features to these dashboards to further engage and encourage employees in real time.

article thumbnail

Remote Work: The Art of Keeping your Agents Engaged and Performing

NobelBiz

The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Consider the Net Promoter Score. You may also add gamification features to these dashboards to further engage and encourage employees in real time.