The DiJulius Group

AUGUST 13, 2023

Storytelling is a powerful tool used for centuries to convey important messages and lessons. Stories can capture people’s attention, engage their emotions, and inspire action. In recent years, storytelling has become increasingly important in the workplace, as leaders have recognized its potential to motivate employees, build strong teams, and drive business results.

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West Monroe

AUGUST 13, 2023

The healthcare artificial intelligence (AI) market was worth around $11 billion worldwide in 2021 and is forecasted to grow up to $188 billion by 2030—increasing at a compound annual growth rate of 37 percent. AI in medical imaging, a large segment of this market, was valued at $1.7 billion in 2022 and is projected to reach $20.9 billion by 2030.

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Doing CX Right

AUGUST 13, 2023

Aiain Hunkins highlights the impact of neuroscience on leadership and its transformative effect on customer experience. The post Doing CX Leadership Right Based on Brain Science appeared first on Doing CX Right.

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Knowmax

AUGUST 13, 2023

Check out the 60+ customer care scripts for call center agents written by industry experts with more than 10 years of CX experience.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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