Sat.Dec 30, 2023

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27 Customer Experience Tools That Every Product Manager Must Have

kommunicate

Last Updated on December 30, 2023 A poor customer experience is a costly affair, according to a report by Retail Customer Experience, brands that manage an above-average customer experience bring in 5.7 times more revenue. And this is just one part of the puzzle. Not providing a great customer experience can result in reputation damage, [.] The post 27 Customer Experience Tools That Every Product Manager Must Have appeared first on Kommunicate Blog.

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How to create an impactful Twitter business profile

BirdEye

Did you know that a mere post of only 280 characters could unlock your brand’s potential? Yes, that’s the magic of a tweet, making a strong case for having a Twitter business profile in today’s digital marketplace. With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction.

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