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Bringing Humour and Joy into Work with Erin Skillen

Russel Lolacher

We had customers take a dump on the shelf we had, we had this was this was back in the you know, the late 90s, early 2000s. We had like a customer throw a Gone With the Wind double VHS at one of my co workers. And let’s let that happiness sort of fuel the customer experience. Let’s make them happy.

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