ProProfs Chat

MAY 13, 2020

Adopting a 360-degree approach to creating data-rich customer profiles will help you in offering a personalized service. A help desk tool can centrally store different customer profiles and help you better understand their personality types and purchase behavior. Personalize the ‘Self-Service’ Experience.

Software 111

Software Self Service Customer Service How To 111

ProProfs Chat

MAY 13, 2020

Adopting a 360-degree approach to creating data-rich customer profiles will help you in offering a personalized service. A help desk tool can centrally store different customer profiles and help you better understand their personality types and purchase behavior. Personalize the ‘Self-Service’ Experience.

Software 98

Software Self Service Customer Service How To 98

Comm100

JUNE 13, 2018

Fifty-nine percent of consumers report using loyalty rewards when holiday shopping, meaning that setting up a loyalty program with reward redemption reminders can be an effective marketing strategy for the shopping season. Enable and Encourage Self-Service. Quality Check: How’s Your Website?

Tips 133

Tips Self Service e-support Social Media 133