Customer Focused Customer Service Representative Customer Service Strategies Customer Service Training 
ShepHyken
FEBRUARY 19, 2023
The gold in the article is his simple three-step approach to building a customer-focused culture. The Six Degrees of Customer Experience by Computerworld (Computerworld) How do you create an outstanding customer experience? It’s no easy task, as customers’ wants and needs move quickly.
ShepHyken
JULY 9, 2018
6 Tips For Delivering The Best Customer Service Possible by Himanshu Agarwal. CustomerThink) Customer service representatives are problem solvers who need to react quickly, efficiently, while maintaining a compassionate and nourishing relationship with customers. Start by reading this article.
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