Customer Engagement Customer Focused Customer Service Strategies Workshop 
ShepHyken
DECEMBER 6, 2023
It’s about a customer-focused, friendly approach that doesn’t taint the experience. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. It’s not about blame.
ShepHyken
MAY 18, 2022
The lesson is simple and reminds me of what I share in our customer service workshops: “No question is a dumb question.” Shep Hyken is a customer service expert, keynote speaker, and New York Times, bestselling business author. Sometimes people don’t know what we think they should know. It’s okay.?And
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Storyminers
JULY 6, 2020
After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Jeff helps clients develop customer-focused cultures.
Storyminers
JULY 6, 2020
After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Jeff helps clients develop customer-focused cultures.
Customer Guru
AUGUST 21, 2018
He helps brands achieve improved customer experience, customer loyalty, and branding by his keynote speaker presentations and workshops. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. Kate Leggett Follow @kateleggett. Nancy Porte.
Expert insights. Personalized for you.
151 
Let's personalize your content