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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. The platforms include but are not limited to CRM, email marketing tools, and payment gateways. Both of these CRMs are available on SurveySparrow as native integration.

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Best Employee Engagement Software & Tools

ProProfs Chat

Key features of Fond are: Employees can easily use the employee rewards program to send points to each other. Reward your employees with attractive gift cards, company-branded swag, charitable donations, and so on. CRM+ plan at $55/month. CRM plan at $1490/month. Amazon gift cards are an attractive feature of Fond.

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This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry

Magellan Solutions

Rewards program. Gamification is a term that refers to the addition of major gaming features to regular activities. . At Magellan Solutions, we combine technology such as ACD, CRM, and IVR with agent skills. Some companies even allow decorations around the office.

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Breaking down the walls: Loyalty Magazine Awards 2019

Currency Alliance

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. Because their ‘Picture your next destination’ gamified experience was integrated with their CRM, they successfully attracted over 130,000 new users in only 6 weeks. The newspaper won ‘Best Use of CRM’.

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All You Need To Know About Customer Retention – The Ultimate Guide

SurveySparrow

5 Set up a loyalty reward program. Don’t you think that your most loyal customers should be rewarded? In fact, a report by BRP consulting says that 68% of customers say that they would shop at a brand which has a loyalty program. 9 Gamification. 10 Collect behavioural data. 13 Keep a record.