Remove Consumers Remove Technology Remove Virtual Agent Remove Virtual Call Center
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The Future Customer Experience Will Go Virtual

Win the Customer

Customer experience continues down a path of rapidly advancing technology with trends pointing to a virtual experience. From augmented shopping experiences to completely virtual call centers and agents, the future of customer service is already here. Virtual Call Centers.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

Once a technological possibility for some industries, the reality is disrupting sectors across markets globally and affecting all aspects of our lives. . The Asian Development Bank predicts that by 2030 AI and similar technologies could displace 286,000 workers or almost a quarter of the people in the telemarketing call center Philippines.