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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

The General Data Protection Regulation (GDPR) is a piece of EU regulation that gives consumers more say over their personal data by making businesses answerable for how they treat it. By ensuring the company’s integrity, each person contributes to the increase of customer confidence. trillion in 2025.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

The General Data Protection Regulation (GDPR) is a piece of EU regulation that gives consumers more say over their personal data by making businesses answerable for how they treat it. By ensuring the company’s integrity, each person contributes to the increase of customer confidence. trillion in 2025.

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What Came First COVID-19 or Poor Customer Service?

CSM Magazine

Staff, voters and customers remember those who have attempted to pull the wool over their eyes. 3 ways to improve customer service using Artificial Intelligence. AI for high resolution levels – customers simply want answers and they expect fast results, with or without a pandemic. About the Author. Established in 2014, EBI.AI