TechSee

MARCH 17, 2021

In fact, a January 2021 survey by TechSee, a technology provider to some of the world’s biggest telecoms, found that 65 percent of consumers would rather avoid technician visits unless absolutely necessary. Most recently, Verizon and Vodafone have started experimenting with the technology. Augmented Reality. Computer Vision.

Technology 109

Technology Self Service Wireless Competitive Advantage 109

TechSee

MARCH 17, 2021

In fact, a January 2021 survey by TechSee, a technology provider to some of the world’s biggest telecoms, found that 65 percent of consumers would rather avoid technician visits unless absolutely necessary. Most recently, Verizon and Vodafone have started experimenting with the technology. Augmented Reality. Computer Vision.

Self Service 164

Self Service Wireless Competitive Advantage Consumers 164

Pointillist

SEPTEMBER 10, 2020

Behemoths like Amazon and Netflix have transformed consumer expectations and influenced the experiences consumers demand from their banks, cable and wireless companies, and even health insurers. Evaluate the landscape of orchestration platforms to understand which technology best fills the gaps in your CX tech stack.

Customer Journeys 128

Customer Journeys Touchpoint Interaction Net Promoter Score 128

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Regpack’s technology is based on Asaf’s Ph.D.

Software 40

Software Customer Experience Company CRM 40