Experience Matters

APRIL 7, 2015

Clarabridge uses industry-specific models and the most precise, accurate Natural Language Processing (NLP) functionality and sentiment analysis to detect emotion, context, and root causes, as well as to predict future customer behaviors. Additionally, 43 industry leading organizations earned 2014 Confirmit ACE Awards.

Groups 120

Groups Multi-Channel Omni-Channel CEM 120

Confirmit

SEPTEMBER 24, 2018

CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Question: What is the common thread that drives successful customer experience programs, regardless of business size, shape or industry? Interesting Links. Learn More. Defining Your CX Strategy. Learn More.

Customer Experience Management 45

Customer Experience Management Customer Experience Management Multi-Channel 45

Confirmit

SEPTEMBER 24, 2018

CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Question: What is the common thread that drives successful customer experience programs, regardless of business size, shape or industry? Interesting Links. Learn More. Defining Your CX Strategy. Learn More.

Customer Experience Management 40

Customer Experience Management Customer Experience Management Multi-Channel 40