Why Do I Need Data in My Journey Maps?
CX Journey
NOVEMBER 28, 2018
You Got Your Metrics in My Journey Map! Executives love data and metrics, right? Artifacts, including call recordings, videos, invoices, receipts, pictures, documents, screenshots, etc. You must use feedback, data, and metrics to do that. Image courtesy of Pixabay Are you adding data to your journey maps?
Let's personalize your content