Best Tips to Improve Customer Service This Holiday Season
ProProfs Chat
DECEMBER 7, 2018
If you have an IVR system in place, check your call flows especially on lines that are not toll-free. It’s the holidays, so it is a great time to REWARD your customers! Your customer will not be inconvenienced because there is a stop gap that shows you care and are genuinely sorry about the inconvenience. Be accessible.
Let's personalize your content