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What is CRM integration and why is it useful?

ViiBE Blog

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. How CRM integrations strengthen your call center. What does CRM integration usually look like, and how can it be implemented in call centers ? ViiBE Blog.

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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

This week, ViiBE co-founder and CEO Marc Prempain was pleased to participate in a live Q&A with Zendesk Startup Centra l where he discussed how ViiBE’s web technology has revolutionized remote assistance, and where industry trends are leading this technology. No more call redirection, no more operational pauses.

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11 Languages That Navigate The Future Of Multilingual BPO Philippines

Magellan Solutions

Navigating the future with multilingual call center services. Technology makes this possible. . The human element cannot be replaced by technology yet. This can be avoided with the support of reputed multilingual call center companies. Non-English-speaking customers constitute about 54.1%