Remove Call Center Solutions Remove Knowledge Base Remove Self Service Remove Virtual Call Center
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What is CRM integration and why is it useful?

ViiBE Blog

A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution. Knowledge management. What is an employee self-service portal? Natalia Barszcz. 25 August 2021. 24 August 2021.

CRM 52