call-center-software platform appconnect 
Talkdesk
MAY 3, 2017
Last week, Talkdesk launched AppConnect , the first enterprise app store. The mission of AppConnect is to allow Talkdesk customers to add more tools to their contact center stack without any hassle. Talkdesk AppConnect Launch Partners.
Talkdesk
JUNE 27, 2017
Talkdesk today announced that TalkIQ , a launch partner within AppConnect , has passed the 2,000 seat threshold for customers registered through Talkdesk. These summaries, as well as call stats, comments and follow-up items, are all kept as part of a company’s dashboard and searched by keyword or concept. About TalkIQ.
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Talkdesk
JULY 26, 2017
Talkdesk is excited to launch the first ever App Dash — a series of webinars in which AppConnect partners showcase their applications. By attending, not only will you learn about how to take advantage of five great app integrations, you can also help your favorite app win their first AppConnect award! App Dash: 5 apps. You decide.
Talkdesk
OCTOBER 17, 2017
In the contact center industry, Talkdesk is one of the newest players. When Talkdesk was founded, it was the first 100% web-based contact center software, which was a startling achievement at the time. We don’t want our customers to have to wait on us to provide better contact center experiences for their customers.
Talkdesk
MARCH 14, 2018
Three talent trends emerged from Deloitte’s 2017 global contact center survey that point to the need to rethink the way contact centers handle staffing. These initiatives are all supported by the Talkdesk Enterprise Contact Center Platform , illustrating our overall dedication to improving agent effectiveness.
Talkdesk
AUGUST 30, 2017
The contact center space is the most crucial element in a company’s customer relations, yet for some reason, it hasn’t evolved in decades. While most of the world evolved to adjust to the internet’s speed of information, contact centers have managed to stay mostly unchanged. and moving to an innovator like Talkdesk.
Talkdesk
AUGUST 24, 2017
Since Talkdesk is a platform that hosts conversations where information like this might be transmitted and stored, PCI standards are important to understand. For telephony providers like Talkdesk, the digitization of phone calls has proven to be a complicated process in regards to PCI compliance.
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