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Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

AWS Machine Learning

DECEMBER 21, 2023

With SageMaker Canvas generative AI, contact center analysts save time in the creation of call scripts, and are able to quickly try new prompts to tweak the scripts creation. SageMaker Canvas can use generative AI help you analyze the existing call script and suggest improvements to improve the quality of call scripts.

Contact Center 87
Contact Center Call Center e-support Knowledge Base 87
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Why Do Companies Always Hire Filipino Telemarketers?

Magellan Solutions

JULY 10, 2021

Call Center Experience Philippines. Just look at these figures: Price to Literacy Comparison. Based on the table above, Telemarketing Philippines Outbound companies pride itself as the most affordable call center provider in the world. But let us break it down further.

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Company Call Center Call Center Experience Government 52
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