Guest Post: The Future of Customer Loyalty Mimics the Past – Customer Centricity Says It All
ShepHyken
OCTOBER 13, 2017
Retailers can make it happen by rewarding customers for actions that have nothing to do with the purchase but have solid ties to their brand and brand values. Is your brand eco-focused? If you’re selling beauty products, make like Lush and reward customers for bringing back your used containers. What’s next?
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