Remove Average Handle Time Remove Customer Voice Remove Innovation Remove Wireless
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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

Customer service is no longer a commodity, it’s a competitive differentiator. You talked about having customer voice in the C-suite. Our customers have new titles: They’re not just VPs of Service who manage the operations of call centers. The partnership has brought amazing innovation on that front. Absolutely.

article thumbnail

Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

Customer service is no longer a commodity, it’s a competitive differentiator. You talked about having customer voice in the C-suite. Our customers have new titles: They’re not just VPs of Service who manage the operations of call centers. The partnership has brought amazing innovation on that front. Absolutely.