Hallmark Business Connections

OCTOBER 27, 2020

Giving employees permission to be empathetic is as simple as giving them the time and tools they need to put kindness and care into action. Alaska Airlines, for example, encourages employees to engage customers on a human level before taking any other action. Support customers in times of loss and trauma.

Company 98

Company Airlines Telecommunications Social Media 98

Comm100

SEPTEMBER 5, 2014

Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner. Even though they’re not making money by offering the webinar, they’re demonstrating brand values by still responding to their question and building anticipation for their future webinars. Have Ears Where You Have Profiles.

Social Media 113

Social Media Tips Customer Service Customer Service Representative 113

ProProfs Chat

DECEMBER 22, 2019

This customer-focused exceptional service approach will not only maximize customer satisfaction and convert them into long-term loyal customers but will also enhance your business’s brand value.

Customer Service 101

Customer Service How To Social Media Customer Retention 101

Comm100

AUGUST 23, 2018

Get on Board: Consider what your customers need, and how you can meet these needs in your company app. For example, if your customers need simple, on-the-go access to customer care, consider adding mobile live chat to your app (for an example of this, look no further than the GEICO Mobile App ). billion U.S.

Exceptional Customer Service 101

Exceptional Customer Service Customer Service Chatbots Hotels 101