Customer Bliss

APRIL 11, 2018

After studying hundreds of forward-thinking organizations and leaders, I’ve observed six actions that build companies that show up as “make-mom-proud” companies: meaning that they grow, by taking actions in their business congruent to those valuable life lessons we all learned as kids.

Company 209

Company Hotels Insurance Banking 209

Customer Bliss

APRIL 20, 2018

He used his knowledge of marketing in CX as a way to think about how to fix the root of a problem through addressing a company’s culture. Though being client focused was an overall general understanding and goal of the company’s, the approach was generally limited to client service. Going the Extra Mile. About Edwin.

Competitive Advantage 148

Competitive Advantage Chief Customer Officer Infographics Culture 148

Wootric CX Blog

FEBRUARY 14, 2019

They make our lives better, share their expertise, uplift our spirits, and show profound generosity. They’re here, tirelessly working in every industry to make people’s lives just a bit easier, and a lot more joyful. She was tapped to look after the customer experience as a whole as company growth accelerated. Amy Etheridge.

Customer Journeys 67

Customer Journeys Consulting Customer Experience Professionals Chief Customer Officer 67

Qualtrics

JUNE 6, 2019

She drives the company’s corporate positioning, branding and identity, marketing campaigns, public relations, social media and field marketing efforts. He’s a proud father of 5 daughters and lives to help people find purpose and meaning at work. Prior to Adobe, she was the VP of marketing for Intel.

Brands 33

Brands Leadership Consulting Travel 33