3-actions-to-unite-internal-and-customer-facing-departments-downloadable-audit 
Customer Bliss
DECEMBER 4, 2018
In my new Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. I recorded this video just after I finished giving a keynote presentation for an internal service department of an organization. In fact, the legal department. First action is do a trust audit.
Customer Bliss
JANUARY 11, 2019
Are you doing all that you can to help your company earn customer-driven growth? You can earn customer growth by anticipating their needs, extending patience, and showing respect at all times. These new behaviors will impact how your employees treat customers, ultimately driving positive change and growth.
Wired and Dangerous
MAY 27, 2021
It is designed for startups to download and use. And you can use it in your online shop or business as well. Reciprocity in marketing can lead to increased sales. Reciprocal marketing is where businesses promote each others products or services in order to gain a mutual benefit.
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