Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?
Magellan Solutions
JULY 29, 2021
million people employed by call center outsourcing Philippines. . The threat is building as AI enables bots to be as efficient and empathetic as humans for many basic transactions. Luzuriaga further states, “The chatbot is at the bottom of the rung.” The use of AI applications streamlines the call center experiences. •
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