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7 Common Mistakes to Avoid When Creating Retail Surveys

SurveySensum

On a scale of 1-5, how would you rate your overall experience with our customer support agent? That’s all the questions you need to ask to gather relevant information and get better insights into your customer service experience. Don’t Ask Leading Questions “How delighted were you with our customer support call?”

Retail 52
article thumbnail

7 Common Mistakes to Avoid When Creating Retail Surveys

SurveySensum

On a scale of 1-5, how would you rate your overall experience with our customer support agent? That’s all the questions you need to ask to gather relevant information and get better insights into your customer service experience. Don’t Ask Leading Questions “How delighted were you with our customer support call?”

Retail 52