2028, Customer Base, Customer Satisfaction and User Experience

10 Mistakes to Avoid When Launching Your Dealership Experience Survey

SurveySensum

OCTOBER 5, 2023

The objective of this survey is to assess various aspects of the customer’s interaction with the dealership sales process which will enable the dealership to offer the best after-sales service. This will evidently boost their customer satisfaction. This tool will also enable you to resolve customer complaints in real time!

Survey

Survey Automotive Feedback Customer Satisfaction

What Is A Conversational User Interface (CUI) & How to Leverage It

Inbenta

OCTOBER 11, 2021

If your company receives a lot of customer calls regarding a particular service or policy, a helpful voice bot could run them through the options best suited to their question. This would leave human agents free to answer more challenging queries, increasing employee productivity and customer satisfaction at the same time.

Chatbots

Chatbots Self Service How To Interaction

Customer Experience Update

10 Mistakes to Avoid When Launching Your Dealership Experience Survey

What Is A Conversational User Interface (CUI) & How to Leverage It

Webinars

Stay Connected